I understand that unanticipated events occur in everyone’s life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines are just a few reasons why one might consider canceling an appointment.

In my commitment to provide a unique and outstanding experience to all of my clients and out of consideration for my and your time, I have adopted the following policies:

ARRIVAL TO YOUR APPOINTMENT

Please arrive within 10 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change, and prepare for the service. All treatments have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

I regret that late arrivals will not receive an extension of scheduled appointments. In special cases, and when the schedule will allow, we may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

CANCELLATION POLICY

You have the possibility to cancel or reschedule your appointments within 24 hours before it is scheduled, please contact me per email or telephone( provided with the confirmation email).  Canceling within 24 hours will be 100% charged.

Clients who fail to show for appointments may be asked to pre-pay for future services.